{"id":19,"date":"2018-06-27T17:20:21","date_gmt":"2018-06-27T15:20:21","guid":{"rendered":"https:\/\/www.globos.de\/?page_id=19"},"modified":"2023-02-13T14:53:37","modified_gmt":"2023-02-13T13:53:37","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/www.globos.de\/en\/leistungen\/help-desk\/","title":{"rendered":"Help desk"},"content":{"rendered":"\n
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Help Desk<\/h1>\n\n\n\n

Complications with the devices integrated in your IT cannot usually be completely avoided and may occur in every company. Especially if you install and operate a device indepentdently, one or another error can quickly creep in and disrupt ongoing operations.<\/p>\n\n\n\n

However, these errors can usually be easily resolved with the necessary experience and device-specific expertise. Our employees are specifically trained on our partner’s products and have the necessary certifications to fully answer general and technical questions for you.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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We support you! <\/em>
Remote or on-site<\/h2>\n\n\n\n
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With our help desk, we provide you with a supplemental contact point in addition to your customer advisor, who will advise you on fine-tuning the devices, setting up software, solving problems related to the application environment and similar over the phone or by email. If this is not possible, a technician can also be requested through the help desk who will support you on site. Our employees will be happy to explain the individual conditions for this support to you.<\/p>\n<\/div>\n\n\n\n

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To report errors, please use our fault report form<\/a>. If you have any questions about the help desk, you are welcome to contact us by phone or email at service@globos.de<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Help Desk Complications with the devices integrated in your IT cannot usually be completely avoided and may occur in every company. Especially if you install and operate a device indepentdently,\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":33,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":26152,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/19\/revisions\/26152"}],"up":[{"embeddable":true,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/11"}],"wp:attachment":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}