{"id":26104,"date":"2023-02-07T09:58:23","date_gmt":"2023-02-07T08:58:23","guid":{"rendered":"https:\/\/www.globos.de\/?page_id=26104"},"modified":"2023-02-08T08:21:47","modified_gmt":"2023-02-08T07:21:47","slug":"man-rma","status":"publish","type":"page","link":"https:\/\/www.globos.de\/en\/man-rma\/","title":{"rendered":"MAN RMA"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" data-toc=\"\">MAN Fault Report Form<\/h2>\n\n\n\n<p>In case of a fault of your devices, you can use the following form to report your issues. Please fill the fields as completely as possible.<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f26103-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"26103\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/26104#wpcf7-f26103-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"26103\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE_formal\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f26103-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:26103,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;group-ansprechpartner&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;checkbox-ansprechpartner&quot;,&quot;operator&quot;:&quot;not equals&quot;,&quot;if_value&quot;:&quot;Ich bin auch der Ansprechpartner vor Ort&quot;},{&quot;if_field&quot;:&quot;checkbox-ansprechpartner&quot;,&quot;operator&quot;:&quot;not equals&quot;,&quot;if_value&quot;:&quot;I am also the On-Site Contact Person&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:&quot;200&quot;,&quot;animation_outtime&quot;:&quot;200&quot;,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:&quot;1&quot;,&quot;regex_numeric&quot;:&quot;^[0-9]+$&quot;,&quot;regex_alphabetic&quot;:&quot;^[a-zA-Z]+$&quot;,&quot;regex_alphanumeric&quot;:&quot;^[a-zA-Z0-9]+$&quot;,&quot;regex_date&quot;:&quot;^(0?[1-9]|1[012])[- .](0?[1-9]|[12][0-9]|3[01])[- \\\/.](19|20)?[0-9]{2}$&quot;,&quot;regex_email&quot;:&quot;^[a-zA-Z0-9._%-]+@[a-zA-Z0-9.-]+.[a-zA-Z]{2,4}$&quot;,&quot;regex_numeric_label&quot;:&quot;numeric&quot;,&quot;regex_alphabetic_label&quot;:&quot;alphabetic&quot;,&quot;regex_alphanumeric_label&quot;:&quot;alphanumeric&quot;,&quot;regex_date_label&quot;:&quot;date&quot;,&quot;regex_email_label&quot;:&quot;email&quot;,&quot;regex_custom_1&quot;:&quot;&quot;,&quot;regex_custom_2&quot;:&quot;&quot;,&quot;regex_custom_3&quot;:&quot;&quot;,&quot;regex_custom_4&quot;:&quot;&quot;,&quot;regex_custom_5&quot;:&quot;&quot;,&quot;regex_custom_1_label&quot;:&quot;custom 1&quot;,&quot;regex_custom_2_label&quot;:&quot;custom 2&quot;,&quot;regex_custom_3_label&quot;:&quot;custom 3&quot;,&quot;regex_custom_4_label&quot;:&quot;custom 4&quot;,&quot;regex_custom_5_label&quot;:&quot;custom 5&quot;,&quot;notice_dismissed_rollback-cf7-5.8.7&quot;:true}}\" \/><input type=\"hidden\" name=\"lang\" value=\"en\" \/>\n<\/fieldset>\n<strong>RMA Number<\/strong>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-rma_man_timestamp\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" readonly=\"readonly\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"RMA-Nummer\" value=\"MAN-1775674099\" type=\"text\" name=\"text-rma_man_timestamp\" \/><\/span>\n\n<strong>Your Contact Data<\/strong>\n<div class=\"contactdata\"><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company*\" value=\"\" type=\"text\" name=\"text-firma\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-company-telefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"text-company-telefon\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-strasse\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Street, Number\" value=\"\" type=\"text\" name=\"text-strasse\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-plzort\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Zip, City\" value=\"\" type=\"text\" name=\"text-plzort\" \/><\/span><\/div><\/div>\n<strong>Your Name<\/strong>\n<div class=\"contactdata\"><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-abteilung\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Department\" value=\"\" type=\"text\" name=\"text-abteilung\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-anrede\"><select class=\"wpcf7-form-control wpcf7-select\" tabindex=\"2\" aria-invalid=\"false\" name=\"menu-anrede\"><option value=\"\">Salutation<\/option><option value=\"Mr\">Mr<\/option><option value=\"Mrs\">Mrs<\/option><\/select><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"text-name\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"text-vorname\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail*\" value=\"\" type=\"email\" name=\"text-email\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-telefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"text-telefon\" \/><\/span><\/div><\/div>\n<strong>Your Device<\/strong>\n<div class=\"wpcf7cf_repeater\" data-id=\"rep-1\" data-orig_data_id=\"rep-1\" data-min=\"1\"><div class=\"wpcf7cf_repeater_sub\" data-repeater_sub_suffix=\"\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-grund-der-meldung\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" tabindex=\"2\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-grund-der-meldung\"><option value=\"\">Reason of fault report*<\/option><option value=\"Device is sent in\">Device is sent in<\/option><option value=\"Request for Callback\">Request for Callback<\/option><option value=\"Request for On-Site-Appointment\">Request for On-Site-Appointment<\/option><\/select><\/span><div data-id=\"group-geraet-wird-eingesendet\" data-orig_data_id=\"group-geraet-wird-eingesendet\"  class=\"\" data-class=\"wpcf7cf_group\"><span class=\"rmanotice\">For a complete Analysis of errors and adjusting of the device, please send in the complete additional equipment (like battery packs, battery covers, charging docks, power adapters and cables) as well. If you send in a label printer, please add the label roll and ribbon.<\/span><\/div><div class=\"contactdata\"><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-geraetetyp\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Type of Device\" value=\"\" type=\"text\" name=\"text-geraetetyp\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-seriennummer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Serial Number\" value=\"\" type=\"text\" name=\"text-seriennummer\" \/><\/span><\/div><\/div><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-stoerung\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Fault\" name=\"textarea-stoerung\"><\/textarea><\/span>\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t<p class=\"wpcf7cf_repeater_controls\">\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"rep-1_count\" value=\"\">\t\t\t\t\t\t\t\t<span class=\"wpcf7cf_add-container\">\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"wpcf7cf_add\">+<\/button>\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t\t<span class=\"wpcf7cf_remove-container\">\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"wpcf7cf_remove\">-<\/button>\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/p>\t\t\t\t\t\t<\/div>\t\t\t\t\t<strong>On-Site Contact Person<\/strong>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-ansprechpartner\"><span class=\"wpcf7-form-control wpcf7-checkbox stylecheckbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-ansprechpartner[]\" value=\"I am also the On-Site Contact Person\" \/><span class=\"wpcf7-list-item-label\">I am also the On-Site Contact Person<\/span><\/label><\/span><\/span><\/span>\n<div data-id=\"group-ansprechpartner\" data-orig_data_id=\"group-ansprechpartner\"  class=\"\" data-class=\"wpcf7cf_group\"><div class=\"contactdata\"><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-ansprechabteilung\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Department\" value=\"\" type=\"text\" name=\"text-ansprechabteilung\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-ansprechanrede\"><select class=\"wpcf7-form-control wpcf7-select\" tabindex=\"2\" aria-invalid=\"false\" name=\"menu-ansprechanrede\"><option value=\"\">Salutation<\/option><option value=\"Mr\">Mr<\/option><option value=\"Mrs\">Mrs<\/option><\/select><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-ansprechvorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"text-ansprechvorname\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-ansprechname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"text-ansprechname\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-ansprechtelefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"text-ansprechtelefon\" \/><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"text-ansprechemail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" placeholder=\"E-Mail\" value=\"\" type=\"email\" name=\"text-ansprechemail\" \/><\/span><\/div><\/div><\/div>\n<div class=\"contactdata\"><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-868\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-868\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree that my personal data of the contact form will be collected and processed to answer my Request.*<\/span><\/label><\/span><\/span><\/span><\/div><div class=\"half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cf7ic-814\"><fieldset class=\"wpcf7-form-control wpcf7-cf7ic\" role=\"radiogroup\" id=\"hu_wic_69d6a2f3a5b50\" aria-required=\"true\" aria-invalid=\"false\"><legend>Are you human? Please choose the world.<\/legend><span class=\"choices\"><span class=\"wpcf7-hwic-item\"><input type=\"radio\" name=\"cf7ic-814\" id=\"hu_wic_69d6a2f3a5b50_gear\" value=\"a165356811\" autocomplete=\"off\" \/><label for=\"hu_wic_69d6a2f3a5b50_gear\"><i aria-hidden=\"true\" class=\"icon-gear\"><\/i><span class=\"screen-reader-text\">gear<\/span><\/span><span class=\"wpcf7-hwic-item\"><input type=\"radio\" name=\"cf7ic-814\" id=\"hu_wic_69d6a2f3a5b50_callback\" value=\"22d3e8bf64\" autocomplete=\"off\" \/><label for=\"hu_wic_69d6a2f3a5b50_callback\"><i aria-hidden=\"true\" class=\"icon-callback\"><\/i><span class=\"screen-reader-text\">person<\/span><\/span><span class=\"wpcf7-hwic-item\"><input type=\"radio\" name=\"cf7ic-814\" id=\"hu_wic_69d6a2f3a5b50_mail\" value=\"c3ef6a2c36\" autocomplete=\"off\" \/><label for=\"hu_wic_69d6a2f3a5b50_mail\"><i aria-hidden=\"true\" class=\"icon-mail\"><\/i><span class=\"screen-reader-text\">letter<\/span><\/span><span class=\"wpcf7-hwic-item\"><input type=\"radio\" name=\"cf7ic-814\" id=\"hu_wic_69d6a2f3a5b50_world\" value=\"fa9812cbc8\" autocomplete=\"off\" \/><label for=\"hu_wic_69d6a2f3a5b50_world\"><i aria-hidden=\"true\" class=\"icon-world\"><\/i><span class=\"screen-reader-text\">world<\/span><\/span><\/span><span style=\"display:none\"><label for=\"cf7ic-814_hp\">Please leave this field empty.<\/label><input type=\"text\" name=\"cf7ic-814_hp\" id=\"cf7ic-814_hp\" autocomplete=\"off\" value=\"\" \/><input type=\"hidden\" name=\"cf7ic-814_token\" id=\"cf7ic-814_token\" autocomplete=\"off\" value=\"1922458a1f\" \/><\/span><\/fieldset><\/span><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><\/div><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>MAN Fault Report Form In case of a fault of your devices, you can use the following form to report your issues. Please fill the fields as completely as possible.\u2026<\/p>\n","protected":false},"author":1,"featured_media":24174,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-26104","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/26104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/comments?post=26104"}],"version-history":[{"count":4,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/26104\/revisions"}],"predecessor-version":[{"id":26123,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/pages\/26104\/revisions\/26123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/media\/24174"}],"wp:attachment":[{"href":"https:\/\/www.globos.de\/en\/wp-json\/wp\/v2\/media?parent=26104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}